What people say about Nova.

Below are extracts from some of the many emails and reviews we have received from our clients in the past few months. Thank you all for your very kind words!

• Conde Nast Traveler's executive editor Ted Moncreiff just returned from a trip to France and Italy raving about NovaCarHire, ... Ted booked two rentals through Nova--one in Paris, one outside Rome ... and came back bowled over by how friendly, competent, and totally reliable the service was. (See full article)



• Hi wow - you all do take care of details. I do wish to say that renting the car was the ONLY good thing I can say about Milan Malpensa airport and your staff (well the car company's) were helpfull, pleasant and professional... Thank you for consistently good service
• The hire car arrangements from you worked out very well and I must say your representitive in Cyprus could'nt have been more helpful at all times.
• We were very pleased with our car rental through your company, and even received a free upgrade!
• I had a great time, and as always your arrangements were great. I always use Nova, when I go to my holiday home in France as you always have good pricing, and the reservations are Trouble free. I will be booking again in a week.
• Excellent service and really helpful staff both collecting and returning the vehicle. Received the final invoice and again no problems. Will definitely use and recommend) your service.
• Just started using your services and am very happy with them. From staff to pricing it is a joy compared to Hertz. Even the little things are done well and the idea that what you see is what you pay is the biggest lesson Hertz etc could learn. Have passed your details to many and will see you again soon.
• Everything was fine - I use your service for all of my UK trips now. Never a problem - always smooth and very happy with the service.
• My wife and I had a great experience with your service, reservation system,etc. We picked up our car without hastle, returned it and were GREATLY satisfied with all aspects of the transaction. Thank you, it was perfect !
• Thank you for being so accomodating and helpful. I appreciate your service and efficiency.
• ... just want to say thanks. everything went very smoothly as it always has with you.
• I was delighted with your service and the car was excellent. Pick up, drop off went according to plan and I look forward to using your service when I next visit Ireland.
• My last rental in Phoenix Arizona as usual was very satisfactory. Normaly all of my car rentals, if available, go through your office as are my rentals in April in Amsterdam and in June in Shannon...
• Thank you very much for your support in making my vacation truly successful. The people at Europcar were wonderful. The car was reliable and convenient. I will be contacting you again in June ...
• ... this was the easiest and most pleasant car rental I have ever experienced and value as well!!
• Perfect as usual. Many thanks
• Thank you for the excellent service in the UK. We will be using your services again.
• Brilliant service!Will recommend and use you again.
• ... just to let you know everything worked out perfect and had no problems, so thank you very much for the service. Merry Christmas and a Happy New Year.
• Thank you for your email. We are regular customers of yours & as per usual, the rental was perfect. You seem to be the cheapest most reliable company.
• Thank you very much, the service was more than satisfactory and I fully expect to rent with you again. Many thanks and wishing you a very prosperous New Year!
• Many thanks for everything. The service was first rate ... Happy 2004 to you all.
• I must comment on the all-round excellence of the service you have provided on my car rental. In addition, the service provided at Stuttgart airport was also faultless...
• Excellant service as always. Happy Christmas to you and all the staff.
• ... I have no intention whatever of using anyone but Nova from now on - car rental has been a rip-off for long enough, and it's great to see people like yourselves bring costs down by brokering cars from the majors...
• ... my wife and I wanted to say thanks for the service we received - it was excellent. Simple procedure, good car for the money ... an all round 'first class value' service which I'll definitely use again, and tell my friends about...
• ... Just a quick note to say how well organised and efficient your set up is. Keep up the good work...
• ... The ease with which I was able to book a vehicle, the competitive cost, the excellent condition of the car, and the efficiency associated with pick-up, drop-off and finalizing my bill, were absolutely first class. I have had many occasions to rent vehicles, both in Europe and North America, and Ifound this to be amongst the best I have experienced. Thank you for providing a first rate service, and directly contributing to one of the best vacations that I have had in many years...
• ... I just wanted to say that my experience with your company was excellent. You provided me with one of the best rental rates I could find, and that is greatly appreciated. This is the 2nd time I've used your company and I will continue to use your company in the future...
• ... Thank you I have always been very pleased by your rental service, and sent many a friend in your direction...
• ... Great Service, Good Car - I wouldn't use any other firm if the service remains this good...
• ... we were really impressed with the car we rented through yourselves. My son gave us the website address as he uses your company quite often... have already recommended you to our friends...
• ... Everything went without a hitch. Thank you. We shall use your company in the future when the time arrives...
• ... As usual, very efficient collection, nice clean car, Iwill be using you again soon...
• ... All went very well with the car hire , great car, great service from your staff, no problems, who could ask for anything more...
• ... It was a FANTASTIC car and a pleasure to drive. On our next visit we will certainly book through your company again and have no hestitation in recommending your company to my friends and family. Thanks for giving us a great start to our holiday...
• ... All was perfect. I even got an upgrade ! Excellent...
• ... I was very pleased with the service offered, and indeed have passed on Nova details to colleagues...
• ... As usual the service was excellent and I will be booking for Xmas with you again...
• ... the car and attitude were exemplary, thanks...
• ... the whole process was excellent. Will use your service again...
• ... Thank you, the hire was very smooth and stress free. The staff in Portugal were very obliging, nothing was too much trouble for them. I was very impressed and will certainly have no problem using NOVA again in the future...
• ... I do wish to congratulate you on your team for providing an excellent service to me during the rental period. This is the second time I have used your company in the last 4 months and I will be contacting your team for my next trip. I will also have no hesitation in recommending you to other friends...
• ... All was fine and everything worked out great. I have already recommended Nova to other people going to Europe. Thanks for checking back...
• ... Thanks it worked superbly will definately use you again..
• ... Thank you for the easy way to hire car with no hiccup and this is about the 8 time we used your company for hire car in ireland...
• ... Excellent, as usual. Why do you think we always come back to you guys :-)
• ... This is the fourth time I have used your company and will continue to use your services. Best prices, no hassles, and easy to use...
• ... Found your service fantastic, very quick & easy to use would definately book with you again...